Terms and conditions of using Zarineh industry equipment services

Please read the following terms and conditions carefully before using the services and purchasing from Zarineh Sanat Al-Taqir. Using our site and services means accepting these terms.

General conditions

• All users' personal information is kept with us and is only used to provide better services.

Order registration and payment

• The customer is obliged to enter correct and accurate information when placing an order. Any mistake in sending the order due to incorrect information will be the responsibility of the customer.
• Prices may change due to market fluctuations. The final price will be determined after issuing the pre-invoice.
• The payment of the order is made by one of the methods of cash, card-to-card, bank payment or credit terms (for contractual customers).

3. Shipping and delivery of goods

• The time of sending the goods depends on the type of order and the destination, and the customer will be informed when placing the order. Any problem must be reported to the company within 24 hours at the latest.

4. Warranty and after-sales service

• Some products have a warranty, the conditions of which are determined when purchasing.
• The warranty does not include things such as breakage, improper use, improper installation, or manipulation by unauthorized persons.

5. Terms of return and exchange of goods

• It is possible to return goods only if the product has not been used and is in the original packaging.
• Customized and manufactured goods according to the customer's request are not eligible for return or exchange.
• The cost of returning goods (if there is no technical problem) will be borne by the customer.

6. Responsibilities and limitations

• Zarineh Sanad Equipment makes every effort to provide accurate information on the website, but does not accept responsibility for possible errors in product specifications or prices.
• The company is not responsible for damages caused by improper use of equipment. The customer is obliged to read the manual and technical recommendations before using the product.

7. User privacy

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